The answers a business already has, a conversation awayThe answers a business already has, a conversation away

A technician asking how to calibrate a valve doesn't want a sixty-page PDF. Aiden turns a business's approved manuals, procedures, policies and training material into answers its customers, staff and dealers can ask for in plain conversation, every one traced back to the document and the section it came from, with a person stepping in wherever it matters.

I built the whole product, from the first conversation to launch, the design, the front end, the back end and the AI that reads the documents. A technician can photograph a part or an error message and ask about it, and every client gets Aiden under its own brand. The questions people ask also show the business where its documentation has gaps. Aiden serves businesses across Australia, from trades and manufacturing to medical equipment, and the client behind it has worked with me for more than four years.